• 5 Glenside, Chigwell, England, IG7 5RE
  • Mon – Fri: 8:30 am – 5:00 pm, Sat – Sun: 10:00 am – 4:00 pm

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Visiting Care

About Visiting Care

At Silver Elm Care, our visiting care service provides flexible, one-to-one support for adults in Dagenham who need assistance but wish to maintain their independence at home. Whether you require short daily visits or longer scheduled sessions, our compassionate caregivers deliver tailored care that adapts to your routine, preferences, and evolving needs.

Who It’s For:

  • Older adults (65+) needing help with age-related challenges.

  • Adults (18+) managing physical disabilitiesmental health conditions, or early-stage dementia.

  • Post-hospital recovery patients requiring short-term rehabilitation support.

  • Family carers needing respite to recharge.

With visits ranging from 30 minutes to multiple hours, our service is designed around you—no rigid schedules, just reliable, person-centred care when you need it most.

Let’s discuss a care plan that fits your life. Contact Silver Elm Care today.

Frequently Asked Questions

We carefully match caregivers based on your specific needs, personality and care requirements. For all services – whether visiting, live-in or outreach – we consider your medical condition, cultural preferences, language needs and personal interests to ensure the best possible compatibility.

All our caregivers receive core training plus specialist qualifications in:

  • Dementia care techniques

  • Mental health first aid

  • Physical disability support

  • Safeguarding vulnerable adults
    Additional service-specific training is provided (e.g., community safety for outreach care)

Absolutely. Our care plans are regularly reviewed and can be adjusted between services – you might start with visiting care, progress to live-in support, or combine services (e.g., live-in care with weekly outreach trips). Changes can usually be arranged within 48 hours.

We implement:

  • Digital care monitoring for all service types

  • Monthly quality assurance visits

  • 24/7 on-call management support

  • Client/family feedback systems

  • Regular CQC compliance audits

These universal standards apply whether care is provided in your home or the community.